Privacy Policy
Introduction
Welcome to Metal Roofing in Austin (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://metalroofinginaustin.com/, and interact with our services.
By using our website and services, you agree to the practices outlined in this policy. If you do not agree, please refrain from using our website.
Information We Collect
We collect both personal and non-personal information to improve our services and your experience.
Personal Information
We collect both personal and non-personal information to improve our services and your experience.
- Full name
- Email address
- Phone number
- Mailing address
- Business or company name (if applicable)
- Any details you provide in service request forms or inquiries
Non-Personal Information
Non-personal information refers to data that does not directly identify you. This may include:
- IP address
- Browser type and version
- Operating system
- Referring website or source
- Pages visited and time spent on our website
- Clicks, interactions, and engagement data
- General location data (e.g., city or region)
We may collect this information through cookies and tracking technologies.
How We Collect Your Information
We collect your information in various ways, including:
Information You Provide Directly
- When you fill out contact or service request forms
- When you subscribe to newsletters or promotional content
- When you communicate with us via email, phone, or online chat
Information Collected Automatically
- When you visit our website, we use cookies, log files, and tracking pixels to analyze your interactions.
- Google Analytics or similar tools may collect data about your browsing behavior.
Information from Third Parties
- We may receive information from advertising partners, social media platforms, and analytics providers.
How We Use Your Information
We use the collected data to:
- Provide Services: Respond to inquiries, process service requests, and fulfill roofing service contracts.
- Improve User Experience: Analyze website performance and make enhancements.
- Marketing & Communication: Send newsletters, special offers, and service updates (you can opt out anytime).
- Security & Fraud Prevention: Detect, prevent, and investigate fraudulent activities or unauthorized access.
- Legal Compliance: Ensure adherence to applicable laws and regulations.
Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following cases:
Service Providers & Contractors
We may share information with trusted third-party providers who assist with:
- Website hosting and maintenance
- Payment processing (if applicable)
- Marketing and advertising campaigns
- Customer service management
These providers are required to maintain the confidentiality and security of your information.
Legal Compliance & Safety
We may disclose your information if required to:
- Comply with legal obligations, such as responding to subpoenas or law enforcement requests.
- Protect our rights, property, or safety, as well as that of our users or the public.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security practices include:
- Secure servers and encrypted data transmission
- Firewalls and cybersecurity monitoring
- Restricted access to personal data by authorized personnel only
However, while we strive to protect your data, no internet-based service is completely secure. We encourage you to take precautions when sharing personal information online.
Your Rights & Choices
You have the following rights regarding your data:
- Access & Correction: Request a copy of the personal data we hold about you and request corrections if needed.
- Opt-Out: Unsubscribe from marketing emails or opt out of certain data collection activities.
- Data Deletion: Request that we delete your personal information, subject to legal or operational constraints.
- Cookies & Tracking Control: Manage cookie settings in your browser to limit data collection.
To exercise any of these rights, contact us at [email protected].
Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality and user experience.
- Essential Cookies: Required for website operation.
- Analytical Cookies: Help us understand how visitors interact with our site.
- Marketing Cookies: Used for targeted advertising and promotions.
You can adjust your browser settings to disable cookies, but doing so may affect website performance.
Third-Party Links & External Services
Our website may contain links to third-party websites, such as suppliers, partners, or social media platforms. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal data.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately, and we will take appropriate action.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us.
